Privacy Policy

At get2cart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By accessing or using get2cart, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

👉 Note: We do not store your debit/credit card, UPI, or banking details. All payments are processed securely through trusted third-party payment gateways.

b) Automatically Collected Information

  • IP address

  • Browser type, device type, and operating system

  • Pages visited, browsing behavior, and interaction data

  • Referring website or source

c) Communication Data

  • Messages sent via customer support, email, WhatsApp, or contact forms

  • Product reviews, feedback, and survey responses

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders efficiently

  • Communicate order confirmations, shipping updates, and support messages

  • Improve our website, services, and product offerings

  • Personalize your shopping experience

  • Send offers, promotions, and updates (only if you opt in)

  • Prevent fraud, misuse, or unauthorized transactions

  • Comply with applicable Indian laws and regulations

3. Cookies & Tracking Technologies

get2cart uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Remember your preferences and shopping cart

  • Analyze website traffic and user behavior

  • Run advertising and remarketing campaigns

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Third-Party Services

We may share limited and necessary information with trusted third-party partners, including:

  • Payment gateways (Razorpay, Paytm, PhonePe, Stripe, etc.)

  • Logistics & shipping partners

  • Analytics & marketing tools (Google Analytics, Meta/Facebook Ads)

  • Communication platforms (Email, SMS, WhatsApp services)

These third parties are required to maintain strict confidentiality and use your data only to provide their services.

đźš« We do not sell, rent, or trade your personal information to any third party.

5. Data Security

We take reasonable and appropriate measures to protect your data, including:

  • SSL encryption

  • Secure servers and systems

  • Restricted access to personal information

While we strive to use commercially acceptable means to protect your data, no online transmission or storage system is completely secure.

6. Customer Rights

As a customer of get2cart, you have the right to:

  • Access the personal data we hold about you

  • Request correction or updates to your information

  • Withdraw consent for promotional communications

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing emails or messages at any time

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

get2cart does not knowingly collect personal information from individuals under the age of 18. Our services are intended for users above 18 years of age.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.

9. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: support@get2cart.in
📱 WhatsApp: +91 8291705261
⏰ Support Hours: Mon–Sat | 10 AM – 6 PM (IST)

For quick assistance, please share your Order ID and registered email/phone number.